Quality - ISO 9001:2015 Management System

AST believes in the innate important of efficient and effective management, where responsibility and accountability is paramount. We are continuously assessed for Quality Assurance by UKAS member QMS, and are proud to be approved to the latest standard ISO 9001: 2015 for the:

“Provision of writing and illustration services relating to paper/hardcopy and interactive on-line technical documentation. Provision of design services covering documentation, flow diagrams, mechanical fixtures, electrical and mechanical composite diagrams.”

ISO 9001:2015 Certification

Technology - MadCap Flare Advanced Developers

All AST technical authors are MadCap Flare trained and encouraged to continually develop their skills through on-going training.

Health and Safety - Citation Accreditation

We are advised and monitored by Citation to ensure we are fulfilling our obligations as employers, as well as meeting the health and safety requirements of our customers.

Health and Safety - SSIP Accreditation

Safety Schemes In Procurement (SSIP) accreditation shows we have been vetted and approved against core health and safety criteria such as the implementation, usage and monitoring of a H&S organisational policy. Training of staff in H&S and providing access to further training. Obtaining a source of competent H&S advice. Vetting and expecting a high level of H&S from our contractors.

Our commitment to SSIP not only shows how much we value the health & safety of our workforce, but also shows our clients that as their technical authoring supplier we hold ourselves to high values.

Commitment - Industry Supply Chains

AST Authors are members of Construction Line which verifies us as a supplier to companies working in the construction industry.

We are committed to working to the high standards expected by our clients.

Industry - ISTC Business Affiliation

The ISTC is the UK’s only technical communication membership organisation. As technical authors who are serious about what we do, we are business affiliates of the ISTC.

This gives us access to the sharp-end of developments in technical authoring, access to training and the support of our peers.