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Author Services Technical

01462 481144 ast@astauthors.co.uk

Professional technical documentation to add value and enhance your product

Technical Authoring Specialists

Author Services Technical are writers of professional, useable and navigable end-user documentation, for products, processes and systems.

User Guides, Operation Manuals, On-line Help, Maintenance Manuals, Training Manuals and more

For over 50 years we have been providing client focused technical documentation solutions. At AST we share your passion for your business and your product, embracing responsibility for your company's reputation.

Single service solution for all your technical writing needs

We write single bespoke manuals, suites of manuals or provide an outsourcing facility for times of high workload to free up your team.

With a dedicated technical authoring support team like AST, you can overcome short or long term workloads without having to compromise your core services.

New or existing products, processes or systems

Whether you need a new generation, help developing existing documentation, a simple update or a change of direction AST can help. We can help you reposition your documenation for a new end-user or to incorporate end-user feedback.

Quality technical documentation will add value and enhance your product

Professional technical authoring will add value to your product, in the same way that bad quality technical authoring written by someone not experienced in the skill, will detract from it.

Translation services


Case Studies

 

FOR CASE STUDIES CLICK HERE
The FINAL PIECE of the Puzzle
Many companies initially start by writing their end-user documentation in-house, underestimating the time commitments and skill-set required. Poorly written end-user documentation can let down an otherwise high-quality product, system or process and in some cases can introduce risk in particular where products, systems or processes require maintenance and troubleshooting. Rather than seeing end-user documentation as a tick-box exercise, it should be viewed as an extension of the project and given the same level of investment. Free your team to concentrate on where they can add value, and allow AST to complete your project with the final piece of the puzzle.
Expertise
Our expertise will enable you to provide high quality professional technical documentation to your end-user, complementing your own service and enhancing your overall delivery package.

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Solutions
We offer a single-source solution for your technical publication and support activity needs, from one-off manuals to partnership arrangements whereby AST acts as your technical publications department.

We can assist you overcome short or long-term work overloads without having to resort to increased in-house resources allowing you to concentrate on core activities.

Our flexible approach to costing allows us to match your budgetary requirements by offering fixed price, stage pricing or daily rates or a combination of approaches.

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Information Architecture
Ends users expect accurate and timely content to be delivered via the web, intranet or local software to their desktop. Too frequently technical organisations do not have the resource available or the information in the right format, to provide these services.

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