"Please thank your team for the support on these programs - a job well done."

Production of Component Maintenance Manual with Illustrated Parts List for Galleys on A340-300 Airbus.

Received after successful team effort for aerospace industry client.

"Can I take this opportunity to thank you for all your hard work over the past few weeks, it has certainly been a tough time. Today is the official deadline for the Priority one applications to go on the catalogue, and we have managed to get around 24 of the 32 on there. I suspect the "eyes" will still be on us for sometime but I know it could not have been possible without you. We may not have achieved them all but it is better than we could possibly have hoped for. We have received many thanks from SM management, portfolio and higher up the chain; people are taking notice of what we have achieved"

EDS - Received after AST Author team had achieved major progress on a very demanding project within just a few weeks of being asked to help out.

“This project demanded partners that were technically experienced and flexible in their approach. AST delivered this service and proved crucial to the technical process design as well as the efficient creation of technically challenging catalogue pages. AST were able to adjust to the demands of the RS production schedule and always delivered to promise when it mattered, whilst upholding an excellent quality of delivered content”

RS Components - Completion of 6 month project to re-design & re-write entire RS catalogue set on paper, CD and web.

"I would, therefore like to take this opportunity of thanking you and all your staff who have been involved in the various work packages for their considerable efforts in bringing the overall project to a successful conclusion. Please pass on my thanks to your staff; I will not mention anybody specifically as all have played a part. Generally we seem to have been able to work together and it has shown that there is scope for future joint participation in major projects"

MOD Project - Received following successful completion of an 8 month project to update a complete suite of Handbooks for Sonar Type 2054.

"Further to this afternoon’s delivery of the above, I can confirm that the final draft/sample is APPROVED. The final article is both very comprehensive and professional and I’m sure it will be well received by the station staff"

Westinghouse Cubic Limited (WCL) - For whom AST originated and printed a series of Communications Systems Operators Handbooks for various LUL underground stations.

"This morning I had the content analyised and I'm pleased to say the AST conversion has done an excellent job for us and saved us a lot of time."

Interleaf to Word File Conversion - Comment received after successful delivery of converted documents.

"I have been managing a group of Technical Authors since April 1994. During this time Author Services Technical have supplied us with contract Technical Authors and have assisted us when recruiting permanent staff. I have always found their approach to be professional and have had a good working relationship with those people who I have had contact with. They have always had a good selection of people for both the contract and permanent positions. Most important, however, is that the applicants have been appropriate for the vacancies. I believe this is due to the efforts they make on the initial and subsequent contact to ascertain our requirements. In short, they do not waste my time and, therefore, provide an excellent service"

Comments on the quality of our candidates - Received following another successful contract placement.

"Have checked through the Health & Safety File. First class delivery the best I've seen to date, congratulate you on your delivery you have made my submission to [client] much easier. (wish other contractors would do the same.)"

Health and Safety File for railways - Comment received by our transportation client for manual written by AST.

"I am writing to thank you and your staff for all the good work on the VAIONEER manuals. As you know, we have recently received the hardware manual which has been generally well received by my colleagues"

VAIONEER Manuals - Received following completion of suite of manuals for steel manufacturing client.